In my experience working with Eric, the owner of Resolved Networks, I’ve found him to be dedicated to his clients, knowledgeable, and very easy to work with. He provides a level of support and personal attention that can be difficult to find with larger IT companies. He can help small businesses with pretty much anything IT-related, including managed IT, network and email security, antivirus protection, firewalls, and employee training. I would confidently recommend Eric and Resolved Networks to any small business looking for reliable IT support.
Cloud Solutions That Keep Your Business Connected and Productive
Resolved Networks helps Greater Seattle businesses manage cloud technology with clearer oversight, stronger security, and fewer day-to-day disruptions. We support private and hybrid cloud environments, Microsoft 365, identity, collaboration, device management, and data protection. Every recommendation starts with the business outcome you need, not technology for its own sake.
Cloud Problems Grow When No One Owns the Whole Environment
Cloud issues rarely come from one isolated system. Identity, devices, applications, backups, and security controls must work together, or small gaps can become recurring disruptions. Clear ownership helps your team avoid repeated workarounds, confusing support paths, and uncertainty about where business data resides.
Unclear Cloud Ownership
When responsibilities are divided among internal staff and multiple providers, problems can linger without a clear owner. Employees lose time while teams determine who should resolve each issue.
Access and Security Gaps
Inconsistent identity settings, permissions, and multifactor authentication can expose data or prevent employees from accessing essential resources. These gaps become harder to manage as users and devices change.
Recurring Performance Issues
Poorly planned cloud resources, connectivity, or integrations can cause slow applications and interrupted workflows. Temporary fixes may restore access without addressing the underlying cause.
Uncertain Recovery Readiness
Cloud hosting does not automatically ensure that every file, mailbox, or application can be recovered as needed. Without tested backup and recovery practices, disruption can last longer than expected.
Cloud Services Should Make Technology Easier to Run
Our approach connects cloud decisions to reliability, security, cost predictability, and employee productivity. We assess how your people use technology, then recommend an appropriate mix of private, hybrid, and managed cloud services. Clear communication and documented processes keep your organization informed as needs change.
Private Cloud Services
Private cloud environments provide greater control over how selected systems and data are hosted and managed. We help align the environment with your performance, access, security, and operational requirements.
Hybrid Cloud Planning
Hybrid cloud services combine cloud resources with existing infrastructure when a complete move is not practical. We focus on creating a manageable environment that supports current workflows and future priorities.
Microsoft 365 Management
We manage Microsoft 365 services such as Exchange Online, SharePoint, Teams, Entra ID, and device management. Consistent administration helps reduce access problems, configuration drift, and confusion for employees.
Security and Data Protection
Cloud management can include identity controls, email security, endpoint protection, backups, restore testing, and recovery planning. These coordinated safeguards help reduce risk without making everyday work unnecessarily difficult.
Cloud Solutions FAQs
Which cloud services does Resolved Networks provide?
We support private cloud, hybrid cloud, Microsoft 365 management, identity, collaboration, device management, backup, and related security needs. The right scope depends on your current systems and the business outcome you need. We recommend practical changes based on how your employees work and where existing problems occur.
Should our business use a private cloud or hybrid cloud?
The answer depends on your applications, data requirements, existing infrastructure, and operational priorities. A private cloud may suit workloads that need greater environmental control, while a hybrid model can retain useful local systems alongside cloud services. We evaluate those factors before recommending an approach.
Can you manage our Microsoft 365 environment?
Yes, we support Microsoft 365 administration across services including Exchange Online, SharePoint, Teams, Entra ID, and device management. Management can address user access, security settings, collaboration, and ongoing configuration. The exact service scope is defined around your environment and needs.
How is cloud service pricing determined?
Pricing depends on the users, devices, systems, security requirements, and management responsibilities included in the engagement. Resolved Networks uses per-user and per-device pricing where appropriate, with a final quote based on the actual environment. This approach helps clarify recurring costs before work begins.
Can you help protect and recover cloud data?
Yes, cloud services can be coordinated with backup, restore testing, and disaster recovery planning. The appropriate protection depends on the applications, data, and recovery priorities involved. No platform removes every risk, so we focus on recoverable data and documented recovery practices.
Do you support businesses outside the Greater Seattle Area?
Yes, remote service is available to businesses nationwide. Resolved Networks also serves small and mid-sized organizations across the Pacific Northwest. Any need for on-site work can be discussed when defining the service scope.
Build a Cloud Environment Around Your Business Goals
Talk with Resolved Networks about the cloud systems your organization uses today and the problems you want to solve. We will help you identify a practical next step for private cloud, hybrid cloud, Microsoft 365 management, security, or data protection in the Greater Seattle Area.